Ketsali names Joel Cortez as GM & Head of Hospitality Operations in Mexico

Feb 4, 2021

Joel Cortez joins the Ketsali family as the General Manager and Director of Operations in Mexico. As Ketsali continues to expand, they strive to fill their leadership team with individuals who offer both cultural and industry-based experience.

Dallas, United States - February 4, 2021 /PressCable/ —

Ketsali is pleased to announce a new employee joining the team. Joel Cortez will be taking on the role of General Manager and Director of Operations in Mexico.

For more information please visit the website at: https://www.Ketsali.com

Joel Cortez began his career in the hospitality industry more than 11 years ago, and has functioned as a hospitality operations manager for Ultra luxury properties around the world. His tenure includes such companies as Rosewood, the Four Seasons, and Auberge. Joel’s career path has taken him to multiple international destinations, creating opportunities to hone his management skills in a variety of settings and cultures. Namely, Joel brings to Ketsali a finely tuned proficiency in the provision of a consistent and universal high-quality experience for his guests.

Ketsali [position; name] shared the following statement: “As our property in San Miguel de Allende is nearing completion and our sights are towards the development of more destinations around the world, we needed to fill a void of having an operations manager with vast experience in launching luxury properties.”

Joel will take the lead as the new “Armonia” property in San Miguel de Allende prepares to open for business. Ketsali is confident that he will meet the challenge with his boots on the ground, speaking the native language, and ensuring the processes are going smoothly without the traditional barriers in distance, time, and culture. Armonia is the first Ketsali venue to open its doors, and Joel has been entrusted with the charge of ensuring a seamless transition into day-to-day operations.

In addition to spearheading the maiden voyage for the Armonia resort, Joel will also be using that experience to write the playbook for future Ketsali venues. His expertise in managing high quality hospitality experiences will lay the framework for the processes Ketsali will consistently replicate across all future properties.

Customers and current employees alike are invited to send their messages of congratulations and welcome Joel as the company’s new General Manager and Director of Operations for the Armonia site. Ketsali is confident that Joel will help the company fine-tune their operations, both with the protocol of grand openings, as well as with the establishment of optimal day-to-day workflow and hospitality.

Contact Info:
Name: Keren Martin
Email: Send Email
Organization: Ketsali
Address: ., Dallas, TX 75001, United States
Website: https://www.ketsali.com/

Source: PressCable

Release ID: 88996145

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