Florida officials go into damage-control mode over Zika

Aug 6, 2016

Worried about Florida's all-important tourism industry, state officials are going into damage-control mode over Zika

TAMPA, Fla. — Thank goodness it's the slow season in Florida.

At least that's what officials and representatives of the state's multibillion-dollar tourism industry are thinking in the wake of the news that 16 people have been infected with Zika in a small, trendy neighborhood in Miami.

The outbreak has sent another chill through the Sunshine State's all-important tourism industry just weeks after the Orlando nightclub massacre and the killing of a 2-year-old boy by an alligator at nearby Walt Disney World.

Florida officials have gone into damage-control mode, with Gov. Rick Scott insisting, "We have a safe state!" during a tour of the Zika hot zone in Miami's Wynwood district.

Tourism is Florida's biggest industry. Visitors spent some $89 billion here last year. And Disney is America's No. 1 tourist attraction.

Outside of a few business owners in the affected square-mile neighborhood, however, Zika appears to have done little damage to tourism so far.

"We have not had anyone cancel a trip to Florida because of Zika," said Jenny Cagle, vice president of Elm Grove Travel in Wisconsin. "It's definitely a conversation. People are talking about it."

Demetra Prattas, vice president of Turon Travel, a New York-based company that books art tours and trips, including the annual Art Basel festival that includes events in Wynwood, said: "I don't think it's a factor in deciding where to go. We've had no cancellations."

The governor has been on something of a statewide Zika tour, meeting with county health officials and business owners in Miami and along the Interstate 4 corridor that runs through Orlando. He said tourists should use caution and not worry about mosquitoes, adding that Florida knows how to prepare for crises because of its hurricanes.

"We will make sure all the tourists feel comfortable coming to Florida," he said Thursday in Wynwood, site of the first mosquito-transmitted cases of Zika on record in the continental U.S. "We've got to continue to support these businesses because, why? They have employees and those employees need their jobs."

He said the state is doing everything it can to test people, spray against mosquitoes, get rid of the standing water in which they breed, and encourage people to use insect repellent.

The Visit Orlando tourism board issued a statement noting that no locally acquired cases of Zika have been reported in the Orlando area, which is over 200 miles from Miami. The board gave assurances that "safety is the top priority for our region."

The next few months will be crucial, said Henry Harteveldt, founder of the San Francisco-based Atmosphere Research Group, a travel-industry watcher.

"If Florida is able to address this efficiently and quickly and be able to pronounce with confidence that they've been able to eradicate, there won't be long-term consequences," he said. "If Zika remains a long-term challenge, it's possible some potential tourists might think twice."

Federal health officials have warned pregnant women to avoid Wynwood because the virus can cause severe birth defects, including stunted heads. England's public health agency is advising mothers-to-be to postpone non-essential trips to Florida.

U.S. experts say expectant mothers planning a visit to the state should consult with their doctor.

For the most part, theme park visitors should be fine, said North Carolina State University entomologist Michael Reiskind, because the mosquito species most likely to spread the disease is less prevalent in Orlando and the theme parks are likely to spend heavily on insect control.

Kathy Torian, a spokeswoman for Visit Florida, the state's tourism arm, said anecdotally there were minimal cancellations in the wake of the Orlando shootings and the Disney alligator attack.

In 2015, 106.3 million people visited Florida, a record number.

Some tourists are shrugging off the dangers.

"I feel very safe in Orlando. The recent tragedies and even the Zika concerns have not deterred me in any way from enjoying my vacation," said a vacationing Tam Fuller, of Atlanta. "I keep my kids close to me at all times and stay aware of my surroundings, so I never feel unsafe."

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Associated Press writers Jennifer Kay and Curt Anderson reported from Miami and Terrance Harris reported from Orlando.

Follow Tamara Lush on Twitter at http://twitter.com/tamaralush

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This story corrects the number of Zika cases from 15 to 16. Links AP Photos.

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What to consider if a company that made AI-related job cuts wants you back

Oct 30, 2026

What to consider if a company that made AI-related job cuts wants you back

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"And I think that's where companies are starting to realize, 'Wow, we really do need people to do these jobs.'" Klarna, the Swedish provider of buy now, pay later services, began recruiting human customer service representatives again last year. CEO Sebastian Siemiatkowski acknowledged in an interview with Bloomberg News that the company's reliance on an AI chatbot to cut costs had gone too far. In June, Ford said it had hired or promoted 350 veteran engineers after AI tools the automaker deployed to do quality control work did not perform at the expected level. "AI utilization has been an important part of our quality gains and that — along with deep technical expertise of our teams — is a powerful combination," a Ford spokesperson told The Associated Press. However, companies don't always broadcast their U-turns on shifting resources or responsibilities from employees to AI systems, Beaumont said. 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"We don't know all the work that's required to do things well within the organization," she said. "The citizenship behaviors of team cohesion and team building and making sure that you have trust within your team, none of that is accounted for. So when you rip out humans who are doing that work and then expect agents to be able to then deliver exactly what humans have delivered, they are frequently mistaken." Another factor that complicates assigning more work to AI-powered tools is that company procedures for tasks such as data processing and bookkeeping are not always well documented, experts said. "Organizations are not spending enough time doing the up-front work to really truly understand workflows and where humans add value in the process," said Brooks Holtom, a professor of management at Georgetown University's McDonough School of Business. In roles such as customer service, AI agents and chatbots frequently need to refer questions and complaints to a worker who can recognize emotions, assess the severity or complexity of a problem and respond creatively within established policies, Holtom said. "It's that combination of creativity but staying in the guardrail that's really hard for a machine to figure out," he said. Figure out what gives you a competitive edge as a human As companies redirect resources toward AI, current employees and those asked to come back might want to emphasize skills that complement the technology, such as emotional intelligence and sound judgment, Holtom said. "Really try to be able to articulate, what's your value proposition as a human?" Holtom said. "Don't be afraid to lean into the technology as well, and understand how to differentiate yourself from what machines do well. Embrace that, understand that, and you can become uniquely qualified to help with implementation." 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Butcher Boy earns Bib Gourmand distinction in 2027 Michelin Guide

Oct 30, 2026

Butcher Boy earns Bib Gourmand distinction in 2027 Michelin Guide

MANILA, Philippines — Butcher Boy has earned a Bib Gourmand distinction in the 2027 Michelin Guide Philippines, moving up from its Michelin-Selected status in the 2026 edition and joining a select group of restaurants recognized for serving quality food at accessible prices.  The recognition was announced during the official awarding ceremony at the Manila Marriott Hotel on Thursday, Oct. 29, attended by President Ferdinand Marcos Jr.  Butcher Boy was among only two restaurants promoted from the Michelin-Selected category to Bib Gourmand this year. The distinction recognizes establishments that offer good-quality food at reasonable prices.  Butcher Boy Philippines CEO Dino Chua received the award, marking another milestone for the restaurant, which has continued to establish its presence in the local dining scene.  The recognition follows the restaurant's opening of its new and expanded location at Alabang West Parade along Daang Hari Road in Muntinlupa City in 2026. Led by Chua, the move marked a new chapter for the brand, allowing it to reach more diners in southern Metro Manila while maintaining its signature contemporary Asian-fusion cuisine.  Originally founded by Michelin-starred chef Andrew Walsh of Singapore's acclaimed Cure, Butcher Boy built its following at its former Makati location before relocating to Alabang to accommodate a bigger dining space and connect with a wider community.  Its culinary approach combines Southeast Asian flavors with Western cooking techniques, offering dishes such as its signature chicken laksa dumplings, fried chicken bao, Asian tacos, pork adobo and a variety of steaks, alongside carefully crafted cocktails.  The chicken laksa dumplings were among the dishes highlighted by Michelin inspectors.  During the restaurant's grand opening, Marketing Head Aubrey S. Mojica described its concept as “where east meets west,” emphasizing that while the menu had been expanded, the restaurant remained committed to preserving the quality, atmosphere and dining experience that patrons had come to expect.  Mojica also underscored the importance of customer service, saying the restaurant's identity goes beyond its food to include the experience it provides to diners.  With its latest Michelin recognition, Butcher Boy strengthens its position in the Philippine dining scene, bringing its combination of Asian-fusion flavors, steaks and accessible dining to the Alabang community.  Butcher Boy is located at Alabang West Parade, Daang Hari Road, Muntinlupa City. For reservations, call 0939-868-0531.